Report a
security issue

Have you discovered a security issue in a Bravilor Bonamat product or service? Please report it via our security reporting channel. We will treat your report confidentially and with the utmost care.

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What can you report?

You can report security issues and vulnerabilities related to our products, software, and services. This includes potential data breaches, unauthorized access, vulnerabilities in IoT, cloud, or API environments, and other cyber incidents that may affect the security of our products or services.

What do we need from you?

Please provide, where possible:

  • Your name and contact details;
  • The product, system or software version concerned;
  • A description of the vulnerability or incident;
  • The potential impact;
  • Steps to reproduce the problem, where applicable;
  • Any screenshots, logs or other relevant information;
  • When you discovered the problem.

Please do not share any personal data, passwords or other confidential information that is not necessary for the investigation.

What happens after you report an issue?

  1. We will confirm receipt of your report.
  2. We will assess the report and determine its severity and impact.
  3. If necessary, we will contact you for further information.
  4. We will investigate and mitigate the problem.
  5. Where relevant, we will inform affected customers and/or the relevant authorities.
  6. We will close the report once appropriate measures have been taken.

Your data, our responsibility. Securely protected so you can use our products and services with confidence.

BRAVILOR BONAMAT

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    Would you like to report anonymously?

    You can, but please note that we will not able to contact you for additional information.

    Security contact

    For security reports:

    Email: security@bravilor.com

    Urgent security: +31 (0)72 575 1751

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